How do I add a shared mailbox to Outlook on my computer? (Windows)

  • Open Outlook
  • Click File
  • Click the Account Settings button, then choose Account Settings
    account setting menu
  • Click New...
    new button
  • Type in the primary email address of your shared mailbox and click Connect
  • A pop-up will appear asking you to enter a password.
    • Click Sign in with another account
    • Delete the shared mailbox address and replace it with your own AU email address
    • Click Next
    • Enter your own password
  • Restart Outlook
IT Service Desk, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
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